RETURNS
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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at support@y2kvibe.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at support@y2kvibe.com
Damages and Issues
If you received a damaged or defective item, we offer free returns within 30 days of purchase. To initiate the return process, please refer to our "How do I return my package?" section and follow the instructions carefully.
Please note that you'll need to add a photo of the product to demonstrate the issue you're experiencing. Once we receive your return request and verify the issue, we'll process your return promptly.
Exchanges
We are happy to help you with an exchange if there is a problem with the product you received. If the item is defective, damaged, or you received the wrong product, we will gladly exchange it for you.